Betty's Promos Plus Returns & Exchanges Policy
100% Satisfaction Guarantee
We at Betty's Promos Plus want you to be 100% satisfied with your order. Upon receipt of your order, please check it to make sure that you have received all of the items that you ordered. Promptly advise us of any problems or issues that you have with your order.
30-Day Hassle-Free Returns and Exchanges
If you're considering a return or exchange, that means that you've purchased Greek Paraphernalia from us, so we owe you a huge THANK YOU! Nothing makes us happier than welcoming you into Betty's family. We know you're eager to get into your new Greek Paraphernalia that you just purchased from Betty's Promos Plus and we want you to be happy with your Greekwear. We understand that things happen, so we want to make it easy for you to return and exchange products.
You may return your Greek Paraphernalia within 30 days of receipt if it is in original, unworn, unwashed, undamaged, and unused condition and with tags attached. Please try on clothing items without makeup or perfume on to avoid damaging or smudging the item. Refunds for all transactions will be issued to the original form of payment.Once we have received the item, we will inspect it for wear and tear; used/worn items will not be accepted for returns or exchanges and a restocking fee of 15% may be imposed.
Below are some examples of common exceptions:
- Discounted (sale) items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original product packaging
- Returned items must have no visible signs of wear or use
- Shipping charges are never refundable
Initiating a Return or Exchange Request
- Please visit https://returns.bettyspromosplus.com to begin the return or exchange request.
- Select the appropriate reason for your return or exchange
- Once your return is approved, send your item(s) back to us with either the pre-paid label provided or with your own shipping label. See below for orders that qualify for a pre-paid shipping label
- Please allow 10-14 business days for us to receive your return package, inspect your item(s), and process your return
Wrong Size or Wrong Item Ordered
Betty's Promos Plus sources products from a variety of manufacturers, meaning that sizes may differ between items. We encourage our customers to check the sizing charts for our Greek apparel prior to purchasing to ensure a proper fit. If there is no sizing chart available or if you have concerns, please contact us prior to placing your order and we can work with you to find the right size.
If you ordered the wrong item or wrong size, we will provide you instructions with how to return the item to us at your own expense. We find USPS to be the least expensive, most convenient way to ship items.
Wrong Size or Wrong Item Delivered
If you have received an item in error (not what you ordered, items from a different order, etc), then we will provide you with a Return Merchandise Authorization and a prepaid shipping label for you to return the item(s) back to us.
Defective Item Received
If you have received an item that is defective (woven badly, torn, sewn improperly, etc.), then we will provide you with a Return Merchandise Authorization and a prepaid shipping label for you to return the item back to us.
Betty's Promos Plus Cares
We know that you have many options to purchase Greek Paraphernalia, so we're happy that you chose Betty's Promos Plus as your Greekwear vendor of choice. We are a small family-owned black-owned business and strive every day to serve our customers in the best way possible. These policies are subject to change at any time as we continue to improve our services for our customers.
Look your best with Greekwear from Betty's Promos Plus, Orlando's #1 Store for Greek Paraphernalia!