Betty's Promos Plus Returns and Exchanges Policy
100% Satisfaction Guarantee
We at Betty's Promos Plus want you to be 100% satisfied with your order. Upon receipt of your order, please check it to make sure that you have received all of the items that you ordered. Promptly advise us of any problems or issues that you have with your order.
30-Day Hassle-Free Returns and Exchanges
If you're considering a return or exchange, that means that you've purchased Greek Paraphernalia from us, so we owe you a huge THANK YOU! Nothing makes us happier than welcoming you into Betty's family. We know you're eager to get into your new Greek Paraphernalia that you just purchased from Betty's Promos Plus and we want you to be happy with your Greekwear. We understand that things happen, so we want to make it easy for you to return and exchange products.
You may return your Greek Paraphernalia within 30 days of receipt if it is in original, unworn, unwashed, undamaged, and unused condition and with tags attached. Please try on clothing items without makeup or perfume on to avoid damaging or smudging the item. Refunds for all transactions will be issued to the original form of payment.
Once we have received the item, we will inspect it for wear and tear; used/worn items will not be accepted for returns or exchanges and a restocking fee may be imposed.
Initiating a Return or Exchange Request
Please contact firstname.lastname@example.org or call us at 321-234-1212 to make a return or exchange request.
Please include your name, order number, and order email address.
Wrong Size or Wrong Item Ordered
If you ordered the wrong item or wrong size, we will provide you instructions with how to return the item to us at your own expense. We find USPS to be the least expensive, most convenient way to ship items.
Wrong Size or Wrong Item Delivered
If you have received an item in error or if the item is defective (woven badly, torn, sewn improperly, not what you ordered, etc.), then we will provide you with a Return Merchandise Authorization and a prepaid shipping label for you to return the item back to us.
Betty's Promos Plus Cares
We are a small family-owned black-owned business and strive every day to serve our customers in the best way possible. These policies are subject to change at any time as we continue to improve our services for our customers.
Look your best with Greekwear from Betty's Promos Plus, Orlando's #1 Store for Greek Paraphernalia!